Terms and Conditions

Terms of Service

Last Updated: [01/06/2026]

Welcome to MAHAMAYI. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General Conditions

By using this website, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
The information you provide is accurate and complete.

We reserve the right to refuse service to anyone for any reason at any time.

2. Account Terms

If you create an account on our website:

You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.

You are responsible for ensuring that your account information remains accurate and up to date.

3. Pricing and Payment

All prices displayed on our website are listed in AUD unless otherwise stated.

We reserve the right to:

Modify prices at any time without prior notice.
Correct pricing errors or inaccuracies.
Cancel orders resulting from pricing mistakes.

Payment must be received in full before an order is processed and shipped.

Accepted payment methods may include:

Credit and debit cards
PayPal
Shopify Payments
Other payment methods displayed at checkout

You represent and warrant that you are authorized to use the payment method provided.

4. Product Descriptions and Availability

We strive to ensure that product descriptions, images, pricing, and availability information are accurate.

However, we do not guarantee that:

Product descriptions are error-free
Colors displayed on screens accurately reflect actual products
Product availability will always be current

We reserve the right to:

Correct errors or omissions
Modify product information
Discontinue products without notice

Product availability is subject to change at any time.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

Refuse any order
Limit quantities purchased
Cancel orders at our discretion
Reject orders suspected of fraud or unauthorized activity

If an order is canceled after payment has been processed, an appropriate refund will be issued.

An order is considered accepted only after it has been confirmed and dispatched.

6. Shipping and Delivery

Shipping times provided on our website are estimates only.

We are not responsible for delays caused by:

Shipping carriers
Customs authorities
Weather events
Supply chain disruptions
Circumstances beyond our reasonable control

Customers are responsible for providing accurate shipping information.

Additional customs duties, import taxes, or local fees may apply to international orders and are the responsibility of the customer unless otherwise stated.

For further details, please refer to our Shipping Policy.

7. Returns and Refunds

Customer satisfaction is important to us.

Returns, exchanges, and refunds are governed by our Refund Policy.

To be eligible for a return:

Items must be returned within 30 days of delivery.
Products must be unused and in original condition unless otherwise required by law.
Proof of purchase may be required.

Certain items may be excluded from returns due to hygiene, safety, customization, or other reasons.

Refunds will be processed according to the terms outlined in our Refund Policy.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Images
Graphics
Product descriptions
Text
Website design

is owned by or licensed to [MAHAMAYI] and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to use our website:

For unlawful purposes
To violate any applicable laws or regulations
To infringe intellectual property rights
To distribute malicious software or harmful code
To interfere with website security or functionality
To engage in fraudulent activity
To collect information about other users without authorization
To transmit spam or unsolicited communications

Violation of these Terms may result in termination of access to our website and services.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

Third-party content
Privacy practices
Products or services offered by third parties

Your use of third-party websites is at your own risk and subject to their terms and policies.

11. Limitation of Liability

To the maximum extent permitted by law, MAHAMAYI, its owners, employees, affiliates, and partners shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Special damages
Loss of profits
Loss of data
Business interruption

arising from your use of our website, products, or services.

Our total liability shall not exceed the amount paid by you for the applicable product or service giving rise to the claim.

Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws.

12. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding:

Website availability
Accuracy of information
Product suitability for a particular purpose
Uninterrupted or error-free operation

To the extent permitted by law, all implied warranties are excluded.

13. Indemnification

You agree to indemnify, defend, and hold harmless MAHAMAYI, its directors, employees, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your use of the website
Your violation of these Terms
Your violation of any law or third-party rights

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in NSW, Australia.

If you are a consumer, nothing in these Terms limits rights available to you under applicable consumer protection laws, including the Australian Consumer Law where applicable.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately upon posting to the website unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Business Name: [MAHAMAYI]
Email: [hello@supportmahamayistore.com]
Website: [mahamayistore.com]